umlauts ä,ü,... don' work in RTF Templates

Any trouble you encounter with the Pedias, here's the place to ask for help.
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Nachtmensch
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umlauts ä,ü,... don' work in RTF Templates

Post by Nachtmensch »

I made some Templates in Text Edit under OSX 10.4 one year ago. They work great also under my new OSX 10.5.
But if I open them now on my new computer under 10.5 and save them again as RTF, later after the export all umlauts are wrong or missing.
I tried it also with word and pages, allways the same. DVDpedia is updated.
OS X 10.5 uses a coding which doesn't work with DVDpedia.

Any ideas?
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Nora
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Re: umlauts ä,ü,... don' work in RTF Templates

Post by Nora »

Try saving the template in different encodings, for example UTF-16 and then export again. If that doesn't make a difference, could you please email us your template so we can take a look at it here? Thanks. (You'll find our email on the support page.)
Nachtmensch
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Re: umlauts ä,ü,... don' work in RTF Templates

Post by Nachtmensch »

Thats exactly the problem. I know that I must change the coding but I haven't found a way to do this in text edit, pages oder word. This is only possible for real text or html and not for RTF-Files. The are only different types like doc, docx, pages, rtf, txt,...
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Nora
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Re: umlauts ä,ü,... don' work in RTF Templates

Post by Nora »

Try using a more powerful text editor such as the free TextWrangler. Open your RTF file with that program and then go to the bottom of the main window where you'll see 'Western Mac OS Roman'. Change that to UTF-8 or UTF-16 and save the file.
If that doesn't change anything for the export, please do send us the file.
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